A common “icebreaker” we frequently hear in presentations and networking goes something like this; “When my friends find out what…
Just back from the Washington DC PACE Summit and CPC (Communication Protection Coalition) meeting. Big time props to PACE and…
This article originally appeared in the PACE Pulse on August 29, 2017 The recently implemented attempt to protect consumers by…
You operate a call center or collection agency. Your customers question why your Caller ID says “Potential Fraud” or “Scam…
You operate a call center or collection agency. Your customers question why your Caller ID says “Potential Fraud” or “Scam…
As a native of Southern California, I’ve had the unique opportunity over the years to teach many out of town…
An interesting question came up with a client today; “Should the manual dialing platform used for TCPA cell phone compliance…
While channel surfing the other night, I ran across a commercial for Ring.com, a video doorbell/smart phone app claiming “It’s like Caller…
(This article first appeared on August 17, 2016) Contained within last months Consumer Financial Protection Bureau’s (CFPB) release of Proposed…
One quick shameless plug, but it’s necessary for the content of the post. Triwest Communications provides a complimentary review…